Privacy Policy

Opal Privacy Policy

1. Definitions

  • User: Any individual who visits or uses our store.
  • Personal Data: Any information that can be used to identify or contact a user, such as name, email address, billing/shipping details, payment information, etc.

2. Information We Collect

We may collect the following types of data:

  • Account information (name, email, phone number, address).
  • Order and shipping details (billing/shipping addresses, order history).
  • Payment information (processed securely through trusted payment gateways).
  • Technical data (IP address, browser type, device information, cookies).
  • Any information voluntarily provided, such as product reviews or customer support inquiries.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders.
  • Communicate with you regarding orders, customer support, and updates.
  • Improve our website and user experience through analytics.
  • Provide personalized offers, promotions, and marketing (only with your consent).
  • Ensure security, prevent fraud, and comply with legal obligations.

4. Sharing Your Information

We may share your data with trusted third parties, including:

  • Payment processors and shipping providers.
  • Service providers for analytics, advertising, and website hosting.
  • Legal authorities, if required by law.
  • Technical partners who help operate and secure our store.

5. Data Protection

We take reasonable and appropriate security measures to protect your personal data, including:

  • SSL encryption (HTTPS) for secure transactions.
  • Restricted access to sensitive data.
  • Regular monitoring for potential security threats.

6. Cookies & Tracking Technologies

Our store uses cookies and similar technologies to:

  • Enhance browsing experience and remember preferences.
  • Track performance and analyze traffic.
  • Provide targeted advertising (if enabled).
    You may disable cookies through your browser settings, but some features may not function properly.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Afterward, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data.
  • Correction of inaccurate or incomplete data.
  • Request deletion of your data (“right to be forgotten”).
  • Withdraw consent for marketing communications.
  • Object to or restrict certain processing activities.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through email or a notice on our website. Please review this page regularly to stay informed.

10. Contact Us

If you have any questions or requests regarding your personal data, please contact us at:

  • Email: opalbeauty.official@gmail.com